Episode of My First Million with Sam Parr and Shaan Puri.
Topics
- Introduction to Will Guidara and Unreasonable Hospitality
- The Hot Dog Story and Rules for Effective Criticism
- Operationalizing Hospitality: The Dreamweaver Role
- One Size Fits All: The Cognac Gesture and Reciprocity
- Copywriting and Enhancing Overlooked Touchpoints
- One Size Fits Some: Pattern Recognition and Tiffany Boxes
- Mandatory Comping and the UPS Store Case Study
- Pattern Recognition in E-commerce: The Chewy Example
- The Magic of Unreasonable Effort and The Bear
- The Economics of Restaurants and Pursuing Excellence