Episode of My First Million with Sam Parr and Shaan Puri.
Topics
- Introduction to Chris Voss and the Art of Negotiation
- The Hijack Point: Overcoming the Urge to Correct and Relate
- The Power of Making Someone Feel Understood
- Collaborative vs. Cutthroat Negotiation
- Sponsor: HubSpot Report on Getting Your First 100 Customers
- The Hostage Negotiator’s Mindset: Removing the Threat
- Case Study: The Chase Manhattan Bank Robbery
- The Breakthrough: ‘Do You Want to Come Out?’
- The Importance of Proprietary Information and Trust
- Using Labels to Build Trust and Gather Information
- No-Oriented Questions and the Fallacy of Compromise
- The Adversary is the Situation, Not the Person
- Implementation and the Oprah Winfrey Method
- Tactical Empathy: Deactivating Negatives in Advance
- Negotiating in Daily Life: Cars, Kids, and Curiosity
- Closing: The Black Swan Negotiation Community